Our Company

Pinnacle Lottery Canada is a premier online lottery platform dedicated to providing Canadian players with secure, convenient access to the nation's most popular lottery games. Established in 2015, we have grown to become one of Canada's most trusted online lottery service providers.

We are committed to delivering an exceptional gaming experience while maintaining the highest standards of security, fairness, and responsible gaming. Our platform serves over 500,000 active players across Canada, facilitating millions of dollars in prize distributions annually.

Our Mission

Our mission is to make lottery participation accessible, secure, and enjoyable for all Canadians. We strive to:

  • Provide a safe and secure online platform for lottery purchases
  • Ensure fair play and transparent operations
  • Deliver exceptional customer service and support
  • Promote responsible gaming practices
  • Give back to Canadian communities through our social responsibility programs

Our History

2015

Pinnacle Lottery Canada was founded in Toronto with a vision to revolutionize online lottery access in Canada.

2017

Reached 100,000 registered users and facilitated over $50 million in prize distributions.

2019

Expanded operations nationwide, serving players from all Canadian provinces and territories.

2021

Launched mobile app and enhanced security features, achieving 99.9% customer satisfaction rating.

2025

Celebrating 10 years of service with over 500,000 active players and $500 million in total prize distributions.

Licensing & Regulation

Licensed Operator

Pinnacle Lottery Canada operates under license from the Alcohol and Gaming Commission of Ontario (AGCO) and is fully compliant with all Canadian federal and provincial gaming regulations.

License Number: AGCO-2015-PLO-4726

Registration: Business Registration #892746291RC0001

We adhere to strict regulatory standards including:

  • Regular audits by independent gaming authorities
  • Compliance with Canadian Anti-Money Laundering (AML) regulations
  • Data protection under Canadian Privacy Law (PIPEDA)
  • Responsible gaming protocols as mandated by provincial gaming commissions

Responsible Gaming Commitment

At Pinnacle Lottery Canada, we take responsible gaming seriously. We believe that lottery participation should be an enjoyable form of entertainment, never a financial burden.

Our Responsible Gaming Initiatives:

  • Age Verification: Mandatory 18+ age verification for all users
  • Spending Limits: Players can set daily, weekly, and monthly deposit limits
  • Self-Exclusion: Voluntary self-exclusion options available for those who need a break
  • Reality Checks: Regular reminders about playing time and spending
  • Support Resources: Direct links to gambling support services and helplines
  • Educational Materials: Information about recognizing problem gambling behaviors

For more information, please visit our Responsible Gaming page.

Security & Privacy

Your security is our top priority. We employ industry-leading security measures to protect your personal information and financial transactions:

  • 256-bit SSL Encryption: Bank-level encryption for all data transmission
  • Secure Payment Processing: PCI DSS compliant payment systems
  • Data Privacy: Strict compliance with PIPEDA and Canadian privacy laws
  • Fraud Prevention: Advanced fraud detection and prevention systems
  • Regular Security Audits: Quarterly third-party security assessments

Our Team

Pinnacle Lottery Canada is powered by a dedicated team of gaming professionals, customer service specialists, and technology experts. Our team brings together decades of experience in the lottery and gaming industry, united by a passion for delivering exceptional service to Canadian lottery players.

Our customer support team is available 24/7 to assist you with any questions or concerns. We're proud to maintain an average response time of under 2 hours and a customer satisfaction rating of 4.8 out of 5 stars.

Awards & Recognition

  • Best Online Lottery Platform - Canadian Gaming Awards 2023
  • Excellence in Customer Service - iGaming Excellence Awards 2022
  • Responsible Gaming Operator of the Year - Canadian Responsible Gaming Council 2021
  • Innovation in Technology - Digital Gaming Summit 2020